Tribe Policies (Non-Negotiable)
Please read GIJO Tribe policies before pursuing training or services. 👇
⬛ TARDYNESS. You must be IN ATTENDANCE a minimum of 5 minutes early! Early is on time and on time is late!
🟧 ENROLLMENT PERIOD. Enrollment period is 2 weeks PRIOR to the beginning start date of a camp. If your enrollment is not submitted by then, you will have to wait until the NEXT boot camp month or training month to join in. Enrollment period dates are non-negotiable.
⬛ REFUNDS. Refunds will ONLY be issued due to: severe illness that deems you "unreturnable", death, major surgery, or permanently moving 40 miles or more away from the gym. In the event of medical reason listed above, you MUST PROVIDE a doctor's note or proof. If you can not provide or are not willing to provide doctor's note or proof: your refund request will be denied. Send it to firstname.lastname@example.org. If you enroll in a program you simply "lose interest" or "lose the motivation" to attend, your refund will be denied. If your work schedule changes at no fault of your own and you're unable to attend, TRIBE GIJO will attempt to sell your plan to another client who may be interested in purchasing your slot. Once it is sold, we will notify you, then set up arrangement to reimburse your funds MINUS $40. If the plan is not sold, you will not refunded. ALTERNATIVELY, you may put your plan on hold until you are able to attend. You may return, picking up where you left off with no questions asked. Please be sure you communicate your plan to return for training by reaching out to me via text or call 423-876-5812. Please note, 99% of gyms will never issue any member or participant a refund for purchasing fitness services. Do a little research. I encourage you to call any local gym to ask. TRIBE GIJO does not hold a vastly different business model. We do not issue refunds here as well. It is under VERY rare circumstances in which a refund will be issued within this brand. It's important that you are SURE you want to pursue your fitness and health journey here before proceeding to invest in your programming/transformation here. I am under no obligation to refund a member or client.
IF REFUND REQUEST REASON IS NOT LISTED ABOVE, WE WILL NOT ISSUE A REFUND.
⬛POLITICS/CONTROVERSY. A gym is a positive ALL INCLUSIVE environment. We are simply here to reach goals and exceed goals! Please do not bring up anything political or controversial in our safe space! People are here for both mental & physical escape! You will be warned. If you continue, you'll be removed from the gym.
⬛ BULLYING & BODY SHAMING. Absolutely NOT tolerated at Tribe Inferno Chattanooga or at any of my locations! Making others feel "less than" is unacceptable behavior. You will be warned. If you continue, you will be banned from ALL Tribe facilities for 90 days without a refund.
⬛ CONTACT/COMMUNICATION. If you have any questions or concerns at all, they need to be addressed directly to head of our staff. Tribe Assistants or Tribe Owner. GIJOELITE@GMAIL.COM or 770-744-1590.